SUSTAINABILITY MANAGEMENT ASSESSMENT • Indicators • Targets • Evaluation through audit • Materiality review COMMITMENT • Mission • Code of conduct • Policies • Values ACTION • R&D • Management systems • Certifications • Stakeholders engagement • Internal collaboration • Training Policies. The ISPO certification is a mandatory and legally binding certification system for all oil palm growers in Indonesia. A SYSTEMATIC APPROACH We manage our ESG risks and opportunities through staff training, robust business processes, a culture of accountability, and community partnerships. Commitment Our sustainability team comprises well-trained professionals who manage our material sustainability topics and impacts in accordance with the Group’s mission and values. Planning The Group’s ERM framework, rigorous approaches to corporate governance, and established internal controls provide additional lines of defence against broader risks and uncertainties. We apply R&D to innovate and achieve sustainable growth in our domestic and international markets. Action Our local teams implement and enforce the Group’s sustainability policies, commitments and programmes. We use management systems and standard operating procedures to maintain quality and drive improvements in areas such as R&D, workplace health and safety, food safety, environmental management and information control. Our six Sustainability Programmes direct the Group’s efforts across a range of material sustainability topics. In addition, the sustainability team coordinates the initiatives underlying the achievement of certifications such as ISPO and PROPER. Assessment and reporting Our SAP system and the sustainability information system are used to collate data and monitor progress against the Group’s key sustainability targets. Evaluation is carried out via regular audits, performance trend analysis and stakeholder feedback. SUSTAINABILITY GOVERNANCE IndoAgri’s Board of Directors actively reviews the Group’s sustainability risks and opportunities, material ESG topics, and management and reporting processes. The Board receives quarterly updates on relevant sustainability risks and concerns from the Audit & Risk Management Committee. The CEO steers the Group’s sustainability performance, and is personally involved in all discussions and correspondences relating to sustainability. The CEO is supported by the management team, ERM unit, R&D team, as well as sustainability representatives from all business units. PLANNING • Government policy • Corporate business system • Sustainability Programmes REPORTING • Annual Report • Sustainability Report • Website Group Overview Financials Other information Sustainability and Governance Operation and Financial Review 25 Annual Report 2024
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