Page 35 - sr_2013.PDF

MEMBERSHIPS
IndoAgri is a member of the RSPO, the Cocoa Sustainability Partnership (CSP), as well as the rubber, sugar, vegetable oil and
palm oil associations in Indonesia.
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Shareholders, Investors
and Bankers
Transparency
and disclosure of
environmental and
social performance
information
One-to-one meetings,
surveys
Issue sustainability
report Regular briefings
Customers and
Consumers
Product safety and
health
Surveys, regular one-to-
one meetings, customer
support line
Provide certification and
nutrition information on
product label
Regular meeting
Per request
CPO Suppliers Product traceability Surveys, audits, one-to-
one meetings
Sustainable and
traceable palm oil
Annual Socialisation
and audit meetings
Local Suppliers
Local businesses
want the opportunities
provided by the
projects, but lack the
capability to deliver
Technical assistance
to local businesses on
construction of civil
projects
Develop local
community projects,
e.g. mosques
Per project
Governments and
Regulators
ISPO certification, local
laws and regulations
Public forums, regular
meetings
Comply with local
and international
regulations, taxes and
levies
Per request, invitation
Non-Governmental
Groups
Loss of biodiversity,
environmental
rehabilitation, climate
change and adoption
of good agricultural
practices
RSPO meetings,
one-to-one meetings,
local multi-stakeholder
initiatives
Social impact analysis,
and FPIC Per request
Employees Employee development;
working condition; OHS
Dialogue with trade
unions, grievance
procedure, whistle-
blowing processes
Invest in employee
capability development
and OHS programmes
Biennial new Collective
Labour Agreement
Smallholders
(FFB Supplier)
Sustainable agricultural
practices
Development
of platforms for
cooperation (KUD) and
socialisation
Provide possible
technical support in
terms of training
Per request
Local Community Native customary rights
Regular feedback and
awareness meetings,
Stakeholder Forum
Meeting for complaints,
grievance resolution,
and other ad hoc
engagement
Contribution on
education, medical
facilities and
infrastructure and
donations
Annual Musrenbang
Per request subject to
internal management
evaluation
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