TRAINING AND DEVELOPMENT (GRI 3-3, 404-3) As part of our commitment to providing high-quality human capital development, IndoAgri continues to invest in prestigious training and certification programs to equip employees with future-ready competencies. One of these initiatives is the Drone Pilot Training and Certification Program, designed to strengthen technical expertise and ensure employees are well-prepared to support operational excellence through advanced technology utilisation. The program is designed to enhance practical skills in drone operations while deepening pilots’ understanding of the 12 core aeronautical knowledge areas that must be mastered and complied with. The certification strengthens professional credibility, builds pilot confidence, improves emergency mitigation procedures, helps prevent regulatory violations, and facilitates flight permit approvals in restricted or special authority areas, ultimately optimising the quality and reliability of aerial data produced. Certified participants include Bayu Setiawan, Deven Fernanda Artha Graha, Muhammad Yovi Perdana, Theo Ivan Imanuel, Rizky Ikhwansyah Purba, Muhammad Pandu Prabowo, Muhammad Fatahillah Putra Joni, Afifah Faizah, and Kristiawan Kristanto. Participants who complete the program receive an official Drone Pilot Certificate valid for two years after undertaking approximately one week of training, consisting of four days of theory and one to two days of practical flight sessions. This certification is in compliance with aviation regulations, including the Indonesian Ministry of Transportation Regulations PM 63 Year 2021 (CASR Part 107) and PM 37 Year 2020. Muhammad Yovi Perdana, one of our certified drone pilots, from PT Lonsum. working conditions, social practices, cultural change, and learning. These evaluations help us retain high performers and reward them with competitive compensation, while motivating others to improve. IndoAgri values every team member, from operations to management. We provide comprehensive support and training to help them excel. Guided by Total Quality Management principles, our programmes promote career growth, job satisfaction, and overall wellbeing. We provide opportunities of continuous learning and skills development to prepare employees to meet challenges, seize prospects and cultivate transferable skills that will be beneficial in future. In 2025, we maintained a hybrid training approach, delivering some sessions virtually and others in person. The training covers a wide range of topics, including environmental sustainability, technical agricultural skills, and soft skills like conflict resolution, effective leadership, and problem-solving. Key focus areas during the year included providing training opportunities for harvesters through the Harvester Trainee Programme, which now features a digitalised assessment process, as well as continuing the Safety and Proper Driving Training Programme to ensure compliance with regulatory safety requirements for all drivers. For those aspiring to leadership roles, we offer Managerial and Administrative Development courses for prospective estate, mill and refinery managers. In 2025, our permanent employee turnover rate was 4%, (4% in 2024). Employee statistics, including training hours, turnover rates, and new hires, can be found in the Appendix on pages 72-73. Mandatory annual appraisals are conducted for all staff and managers to objectively identify individual strengths and areas for improvement. Performance is assessed using a scorecard that measures their achievements against defined targets. This includes crop performance, cost efficiency, Certified to Soar: Strengthening Skills and Safety Through Drone Pilot Training 52 Indofood Agri Resources Ltd. Sustainability Report 2025 Sourcing Appendix Product Community People Environment Our Business Our Approach At a Glance CEO Statement
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