Page 31 - sr_2012.pdf

memberships and partnerships with accredited organisations
IndoAgri is a member of the RSPO, the Cocoa Sustainability Partnership, as well as the rubber, sugar, vegetable
oil and palm oil associations in Indonesia.
At ISM, partnerships are established focusing on the following key issues: food security, waste reduction, women
and children’s health and nutrition, and food fortification. For more information about these partnerships and
memberships, please refer to Indofood Corporate Partnerships overview in the Appendices.
The stakeholder table below sets out each stakeholder group and how we are currently engaged with them.
STAKEHOLDERS ISSUES METHODS OUTCOME
Shareholders, investors
and bankers
Transparency
and disclosure of
environmental and social
performance information
One-to-one meetings,
surveys
Issue sustainability report
Customers and
consumers
Product safety and health Surveys, regular one-to-
one meetings, customer
support line
Provide certification and
nutrition information on
product label
Local suppliers Local businesses want the
opportunities provided by
the projects, but lack the
capability to deliver
Technical assistance
to local businesses on
construction of civil
projects
Develop local community
projects, e.g. mosques
Governments and
regulators
ISPO certification, local
laws and regulations
Public forums, regular
meetings
Comply with local and
international regulations,
taxes and levies
Non-governmental
groups
Loss of biodiversity,
environmental
rehabilitation, climate
change and adoption of
good agricultural practices
RSPO meetings, one-
to-one meetings, local
multi-stakeholder
initiatives
Received training on HCV
and peat land, social
impact analysis (Free
Prior Consent) and HCV
assessment
Employees, workers Employee development;
working condition;
occupational health and
safety
Dialogue with trade
unions, grievance
procedure, whistle-
blowing processes
Invest in employee
capability development
and OHS programmes
Smallholders
(FFB supplier)
Sustainable agricultural
practices
Development of platforms
for cooperation (KUD)
and socialization
Provide farmers with
seeds, tools, training and
financial support
Local community Native customary rights Regular feedback and
awareness meetings,
musrenbang for
complaints, grievance
resolution, and other ad
hoc engagement
Improving living
standards, such as
providing education,
medical facilities and
infrastructure
Sustainability Report 2 012