Quality control inspection conducted at the laboratory of Priok Refinery, Jakarta. Product Integrity (GRI 3-3) Product quality and safety are critical to our success. As our palm oil is incorporated into both edible and non-edible products, we maintain strict standards through food safety management systems and quality assurance protocols at all refineries, as outlined in our Quality Policy and Policy. Our commitment is reinforced through certifications in local and international standards across our five refineries, including the Indonesia National Standard (SNI) and ISO 9001/FSSC 22000. In 2025, we carried out our regular internal audit training for all five refineries. No significant issues were raised during the ISO 9001 audits. We prioritise providing full product traceability to our customers and ensuring compliance with regulations on ingredient and nutritional information. We adhere to all regulatory requirements for food safety, food quality and nutrition, consumer protection, labeling and advertising. All CPO is traceable to its source mill through a batch coding system. Additionally, our products and refineries hold Halal certifications from recognised bodies, including LPPOM MUI, The Assessment Institute for Foods, Drugs, and Cosmetics, and the Indonesian Council of Ulama. 13 Indofood Agri Resources Ltd. Sustainability Report 2025 Sourcing Appendix Product Community People Environment Our Business Our Approach At a Glance CEO Statement
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